Terms and Conditions

Last Updated: [Date]

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by QiConsult (“we,” “us,” “our”) through our website, products, and consultancy services. By accessing our website or engaging our services, you agree to comply with these Terms.

1. Acceptance of TermsBy accessing and using the services of QiConsult, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or website.

2. Company Information

QiConsult

71-75 Shelton Street

Covent Garden

London

United Kingdom

WC2H 9JQ

Tel: 01494256788 Email: admin@qiconsult.co.uk

3. Services ProvidedQiConsult offers Quality Improvement consultancy services tailored to the social care sector. Our services include compliance audits, regulatory support, policy review, staff training, and ongoing quality assurance. Detailed service information and terms of engagement are outlined in client-specific contracts.

4. Use of Website and Intellectual Property

4.1 Website Content: All content on this website, including text, graphics, logos, and software, is owned by or licensed to QiConsult and protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

4.2 Permissible Use: You agree to use our website and services only for lawful purposes. Unauthorised access, interference, or misuse of our website or services is strictly prohibited.

5. Payment Terms

5.1 Fees: Fees for services are outlined in each client’s agreement. Payments are due as specified in the invoice or contract.

5.2 Payment Methods: We accept payments via online card payments, Apple Pay, bank transfers, and other methods as specified.

5.3 Late Payments: Invoices unpaid by the due date may incur late fees, and we reserve the right to suspend services until payment is received.

6. Cancellation and Refund Policy

6.1 Cancellation: Services can be cancelled by providing [30 days] written notice. Fees due for services rendered are non-refundable and payable in full.

6.2 Refunds: Payments for completed services are generally non-refundable. Requests for partial refunds will be considered on a case-by-case basis.

7. Liability and Disclaimers

7.1 No Warranties: QiConsult provides services “as is” and makes no express or implied warranties regarding the accuracy, reliability, or suitability of our services for any purpose.

7.2 Limitation of Liability: To the maximum extent permitted by law, QiConsult shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or website.

8. Confidentiality

QiConsult will treat all client information as confidential. We agree to safeguard all proprietary information disclosed by the client for consultancy purposes and will not disclose such information to any third party without prior written consent, except as required by law.

9. Privacy Policy

Please refer to our Privacy Policy [link to Privacy Policy] for information on how we collect, use, and protect your personal data.

10. Termination of Services

QiConsult reserves the right to terminate or suspend access to our services at any time without notice, particularly if there is a violation of these Terms.

11. Governing LawThese Terms and any disputes arising from or relating to them shall be governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

12. Amendments

QiConsult reserves the right to modify these Terms at any time. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us at: